People size you up in seconds…

People quickly answer two questions when they first meet you...

People size you up in seconds, but what exactly are they evaluating?

Harvard Business School professor Amy Cuddy has been studying first impressions for more than 15 years, and has discovered patterns in these interactions.

In her new book, “Presence,” Cuddy says people quickly answer two questions when they first meet you:

  • Can I trust this person?
  • Can I respect this person?

Cuddy says that most people, in a professional context, believe that competence is the more important factor. After all, they want to prove that they are smart and talented enough to handle your business.

But in fact warmth, or trustworthiness, is the most important factor in how people evaluate you.

Natalie Richer

Ex Training Manager who has used the Performance Consulting process as an internal consultant for ten years at Thomson Reuters. She has joined Performance Consulting UK as an associate and has coached  learning partners for  Ericsson, Maersk, SAAB and General Mills.

Neil Gray

Formerly an AstraZeneca Learning Consultant who used the Performance Consulting process with his internal clients for ten years and mentored the internal consulting team. He joined Performance Consulting UK as an associate in 2015 and has successfully coached hundreds of clients across the globe.

Nigel Harrison

Author of “How to be a True Business Partner by Performance Consulting” and founder of Performance Consulting UK Ltd.